SHIPPING + POLICIES

 

Because luxury is in the details.

 

Everything you need to know before your Set makes its way to you.

 

 

PROCESSING TIMES

 

Every Set Society order is prepared with care.

 

READY-MADE SETS

Please allow 3–5 business days for processing before shipment.

 

CUSTOM SETS

Because your set is created specifically for you, please allow 7–10 business days for processing before shipment.

 

Processing time does not include shipping time. Business days exclude weekends and holidays.

 

During launches, sales, holidays, or periods of high order volume, processing times may be extended. Any significant delays will be communicated.

 

 

SHIPPING

 

Set Society currently ships within the United States only.

 

Shipping rates and available delivery options will be displayed at checkout.

 

Once your order ships, tracking information will be sent to the email address provided at checkout.

 

Estimated delivery times begin after your order has completed processing. Carrier delivery estimates are not guaranteed by Set Society.

 

 

RUSH ORDERS

 

Rush Processing Fee: $25

 

Rush processing is available for Essential and Signature custom sets only and is subject to availability.

 

Rush processing is NOT available for:

• Elite Sets

• Orders containing more than one (1) custom set

 

Rush service must be requested and approved BEFORE ordering.

 

The $25 rush fee applies to processing only and does not include expedited shipping.

 

 

SHIPPING ADDRESS

 

Please double-check your name and complete shipping address before submitting your order.

 

Customers are responsible for providing accurate shipping information. If you notice an error after placing your order, contact Set Society as soon as possible.

 

Once an order has shipped, we may be unable to modify or redirect the package.

 

 

CUSTOM SET SIZING

 

The perfect Set starts with the perfect fit.

 

Customers ordering custom-sized sets are responsible for submitting accurate nail measurements using the instructions provided on our Sizing page.

 

Because custom sets are created specifically to the measurements submitted, Set Society cannot provide a complimentary remake or replacement due to customer measurement errors.

 

 

RETURNS, REFUNDS + EXCHANGES

 

Due to the hygienic nature of press-on nails and the personalized nature of custom sets, all sales are final, except where otherwise required by law.

 

We do not accept returns or exchanges for change of mind, incorrect sizing submitted by the customer, or normal wear after application.

 

If you receive an item that is damaged, defective, or different from what you ordered, please contact Set Society within 3 days of delivery with your order number and photos so we can review the issue and make it right.

 

 

LOST, STOLEN + DELAYED PACKAGES

 

Once your package has been transferred to the shipping carrier, delivery delays may occur outside of Set Society's control.

 

If tracking shows a delivery issue, please contact the shipping carrier and Set Society so we can help determine the appropriate next step.

 

 

ORDER CHANGES + CANCELLATIONS

 

Because orders may enter processing shortly after they're placed, changes or cancellations are not guaranteed.

 

If you need to request a change or cancellation, contact Set Society as soon as possible.

 

Once production has begun on a custom set or an order has shipped, the order cannot be canceled or modified.

 

 

QUESTIONS?

 

We're happy to help.

 

For questions regarding your order, shipping, sizing, or policies, contact us at:

 

SetSocietyLuxuryNails@gmail.com

 

 

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